When it comes to selling on Amazon in 2025, one of the biggest decisions you’ll face is how to fulfill your orders: Fulfillment by Amazon (FBA) or Fulfillment by Merchant (FBM).
Choosing between the two isn’t just about logistics-it can directly affect your sales, visibility, customer experience, and profitability.
At eCommercean.com, we help Amazon sellers like you decide the right fulfillment model based on your product type, business size, and growth goals. In this blog, we break down FBA vs. FBM, compare their pros and cons, and help you decide which model fits you best in today’s market.
Fulfillment by Amazon (FBA) means you send your products to Amazon’s warehouses, and Amazon handles:
Storage
Packing
Shipping
Returns
Customer service
All you need to do is keep inventory in Amazon’s fulfillment centers.
Fulfillment by Merchant (FBM) means you (or your team) store and ship the products directly to customers. You control:
Inventory
Packaging
Shipping
Returns
It gives you more flexibility but also more responsibility.
Feature | FBA | FBM |
---|---|---|
Storage | Amazon Warehouses | Seller-managed (warehouse/home/3PL) |
Shipping Speed | Prime-eligible (1–2 day delivery) | Depends on your logistics |
Customer Service | Handled by Amazon | Handled by you or your team |
Returns | Amazon manages returns | You manage returns |
Buy Box Advantage | Higher Buy Box win rate | Lower Buy Box win rate |
Fees | Higher fees (storage, fulfillment, returns) | Lower fees, but added costs for shipping |
Brand Control | Limited (Amazon branding) | More branding control (own packaging, etc) |
Scalability | Easier to scale quickly | Harder without 3PL or warehouse |
Over 70% of Amazon sales go to Prime-eligible products. With FBA, you automatically get the Prime badge, which boosts:
Click-through rate
Conversion rate
Customer trust
Amazon gives FBA sellers an algorithmic advantage when competing for the Buy Box-especially for fast-moving, competitive categories.
FBA lets you outsource:
Logistics
Customer service
Return handling
Which saves time and lets you focus on ads, listings, and growth.
With FBA Export, you can easily sell to customers in other countries without setting up international shipping infrastructure.
Amazon charges for:
Fulfillment per unit
Storage (monthly + long-term)
Removal or disposal
Returns (in certain categories)
Your margins can get squeezed fast, especially for low-cost or bulky products.
Amazon limits how much inventory you can store (based on your IPI score), which makes it hard to stock up during seasonal spikes unless you plan well in advance.
All packages are shipped in Amazon-branded boxes, which reduces your ability to build a distinct customer experience.
You save on FBA fees and only pay for what you actually ship. This works especially well if:
You sell low-margin products
You already have a warehouse or 3PL
You sell in bulk or B2B
You get to design custom packaging, add inserts, and build a direct relationship with customers (great for building brand loyalty and D2C cross-sells).
FBM is more cost-effective for:
Niche, slow-selling items
Oversized or heavy products
Seasonal or made-to-order products
You’re not paying Amazon to store stock that’s just sitting there.
No Prime = less visibility and fewer sales, especially in competitive categories.
If you qualify for Seller Fulfilled Prime (SFP), you can retain the badge-but Amazon’s standards are high and not easy to maintain.
FBM sellers often lose the Buy Box to FBA competitors unless they offer a much lower price or faster shipping.
From customer complaints to late delivery problems-you’re responsible. It’s fine when volumes are low, but harder as you scale.
FBA is ideal if:
You want fast scaling with minimal operations
You sell lightweight, fast-moving items
You want access to Prime customers
You lack your own warehouse or logistics network
Pro Tip: At eCommercean, we help sellers set up profitable FBA strategies with weekly ACoS optimization and inventory planning.
FBM is best if:
You want maximum margin control
You already have a warehouse or 3PL
You sell large, heavy, or slow-moving items
You want custom packaging and branding control
We help our FBM clients set up automated shipping, branded packaging, and efficient returns management.
Many successful sellers use a hybrid FBA + FBM strategy:
Use FBA for bestsellers and high-volume items
Use FBM for oversized, seasonal, or low-volume SKUs
Have FBM as a backup to prevent stockouts during FBA delays
This gives you flexibility, redundancy, and cost balance.
Client A (Grooming Product Brand):
Switched to full FBA
Got Prime badge → CTR went up by 38%
Reduced return handling time by 90%
Grew revenue from ₹1.2L to ₹4.8L/month in 3 months
Client B (Home Decor Seller):
Moved bulky SKUs to FBM
Reduced FBA fees by 45%
Launched custom packaging for branding
Maintains hybrid model during festivals
There’s no one-size-fits-all answer. It depends on:
Your product type
Your scale
Your logistics capacity
Your long-term brand goals
At eCommercean.com, we help Amazon sellers like you decide, implement, and optimize the right fulfillment strategy for 2025 and beyond.
Book a free fulfillment strategy consultation at www.ecommercean.com and let our experts review your product portfolio to suggest the best path forward.